Phoenix Technology News On May 8, late yesterday, Xiaomi Auto issued an official response and apologized twice for two controversies caused by the recent Xiaomi SU7 Ultra model - the change in unlocking conditions of the "ranking mode" and the unclear expression of the carbon fiber dual-air duct front hatch cover function.

Previously, in the updated version pushed by Xiaomi SU7 Ultra, the "ranking mode" function added unlocking conditions, which caused dissatisfaction among some users. There was feedback from users that the new unlocking conditions limit the free use of vehicle performance, which is inconsistent with the expectations when purchasing the car.

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In response, Xiaomi Auto said, "We deeply apologize for this." After receiving feedback, Xiaomi has suspended the push of this version and immediately promoted the development and testing of the new version, which is expected to take 4 to 8 weeks. Xiaomi explained that the original purpose of this function adjustment is to enhance driving safety, but admitted that the user opinions and communication instructions were not fully solicited during the decision-making process.

In addition, recently, the first batch of Xiaomi SU7 Ultra carbon fiber hole-hole cover version models delivered have also caused controversy online. I used a blower to blow the air against the hole-cutting cover, but found that the tissue was unresponsive; some car owners also disassembled it personally and found that the so-called "dual air duct efficient flow diversion" carbon fiber opening could not effectively guide the air to the brake system or generate downforce.

Responding to all doubts late at night, Xiaomi Auto apologized twice in a row

In addition, the owners of the first batch of Xiaomi SU7 Ultra carbon fiber hole hood versions reported that the so-called "dual air duct efficient flow diversion" carbon fiber holes could not effectively guide air to the brake system or generate downforce. Xiaomi Auto also responded to this issue.

The design was originally a replica of the prototype car model of the New North. It was not included in the initial stage of the mass production plan. Later, due to user needs, it has a 1.73㎡ carbon fiber area (weight loss of 1.3kg) and auxiliary heat dissipation function. We apologize for the lack of clear information expression before, and we will take the following measures:

For undelivered orders, a limited-time modification service will be provided, and the aluminum front hatch can be converted back to the aluminum front hatch;

For users who have picked up the car and choose the front hatch cover of the carbon fiber double air duct (as of 23:59:59 on May 10), we will give 20,000 points to show sincerity.

The official emphasized that the carbon fiber double air duct front hatch cover adopts a hot pressing tank process, and has passed the original verification of NVH, durability, and other products, which is essentially different from third-party modifications. Recently, the SU7 Ultra carbon fiber double air duct front hatch cover version has been used in various tracks.